Terms of service

Terms of Service

1. Overview

This website is operated by XDiamondTools. Throughout the site, the terms “we”, “us” and “our” refer to XDiamondTools. By accessing or using this website, including purchasing products or services, you agree to be bound by the following Terms of Service.

If you do not agree with any part of these terms, you may not access the website or use our services.

2. Eligibility & Use of the Website

By using this site, you confirm that you are at least the age of majority in your jurisdiction and that you will use our products and services only for lawful purposes.

You agree not to misuse the website, interfere with its operation, or attempt unauthorized access to any systems or data.

3. Products & Intended Use

XDiamondTools specializes in industrial diamond cutting tools for stone and masonry applications.

Our products are designed for professional or industrial use.
Buyers are responsible for ensuring that purchased products are suitable for their intended application and that proper safety procedures are followed during use.

We are not responsible for damages, injuries, or losses resulting from improper use, installation, or handling of our products.

4. Pricing & Payments

All prices displayed on the website are listed in the applicable currency and do not include shipping fees, customs duties, or import taxes unless otherwise stated.

We reserve the right to change prices, product specifications, or availability at any time without prior notice.

Payments must be completed using the payment methods available at checkout. Orders will not be processed until payment is successfully received.

5. Shipping & Delivery

All products are shipped directly from China.
Shipping methods, delivery estimates, and shipping charges are displayed at checkout and may vary depending on destination, product characteristics, and logistics conditions.

Delivery timelines are estimates only and are not guaranteed. Delays caused by customs clearance, carriers, weather conditions, or other external factors are beyond our control.

6. Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, and clearance fees imposed by the destination country.

These charges are the sole responsibility of the buyer. We are not responsible for delays, losses, or additional costs resulting from customs procedures or unpaid import charges.

7. Returns, Refunds & Cancellations

Returns, refunds, and order cancellations are governed by our Refund & Return Policy, which forms an integral part of these Terms of Service.

By placing an order, you acknowledge that you have reviewed and agreed to the Refund & Return Policy.

8. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, specifications, pricing, and other information on this website are accurate. However, we do not guarantee that all content is error-free, complete, or up to date.

Minor variations in product appearance or specifications may occur due to manufacturing processes or updates.

9. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and product designs, is the property of XDiamondTools or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, XDiamondTools shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim related to a product or order shall not exceed the amount paid for the specific product in question.

11. Indemnification

You agree to indemnify and hold harmless XDiamondTools from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable to the seller’s place of business, without regard to conflict of law principles.